What Is Full Service Moving? Here’s What’s Included and Why It Matters

Moving to a new home is exciting, but let’s be honest – it can also feel pretty overwhelming. Between work, family, and trying to pack up your entire life, you might be wondering if there’s an easier way to handle your move. That’s where what is full service moving comes in, and it might just be the answer to your moving prayers.
What is a full service move? Think of full service moving as having a team of moving experts take care of everything for you. From packing your first coffee mug to setting up furniture in your new living room, these professionals handle it all. With about 28 million Americans moving every year, more people are discovering that full service moving can turn a stressful experience into something much more manageable.
What Exactly Is Full Service Moving?
So, what is full service moving really? It’s when a moving company takes complete control of your entire move. Instead of just showing up with a truck and expecting you to have everything ready, they handle every single step of the process.
Regular movers might just load and transport your stuff. But full service movers? They pack everything, take apart your furniture, load the truck, drive to your new place, unload everything, put your furniture back together, and even unpack your boxes if you want them to. It’s like having a moving fairy godmother, except these fairies are real and they’re really good at their job.
The moving industry is worth over $92 billion a year, and full service moving is becoming more popular because people love the convenience. When life gets busy, having professionals handle your move can be a real game-changer.
Why People Choose Full Service Moving
More families are choosing full service moving because it saves time and stress. If you’re juggling work deadlines, kids’ schedules, or just don’t want to spend weeks packing boxes, this option makes perfect sense. Professional movers can pack your entire house in a day or two, while it might take you weeks to do the same thing.
Breaking Down What’s Included in a Full Service Move
When you book a full service move, you’re getting way more than just transportation. Here’s what you can expect:
They Pack Everything for You
Professional packers show up with all the supplies – boxes, tape, bubble wrap, packing paper, and special blankets. They know exactly how to pack your grandmother’s china, your flat-screen TV, and even those oddly shaped items you’re not sure how to handle.
These pros are trained to pack things the right way. They use special techniques for fragile items and know which boxes work best for different things. Your dishes get wrapped individually, your clothes go in wardrobe boxes so they don’t wrinkle, and your electronics get special anti-static protection.
Professional packers show up with all the supplies – boxes, tape, bubble wrap, packing paper, and special blankets. They know exactly how to pack your grandmother’s china, your flat-screen TV, and even those oddly shaped items you’re not sure how to handle. If you’re curious about the specific techniques professionals use or want to learn some packing strategies for items you handle yourself, our comprehensive packing guide covers all the expert methods that ensure your belongings stay safe during transport.
Smart Packing Systems
Today’s moving companies use digital systems to keep track of everything they pack. Many provide apps where you can see exactly what’s in each box. This tech-savvy approach means you’ll never wonder where something ended up during your move.
Taking Apart and Putting Together Furniture
Got a dining room table that won’t fit through the door? No problem. Full service movers know how to safely take apart furniture so it can make the trip, then put everything back together at your new place. They bring their own tools and know how different furniture brands work.
This is especially helpful for things like bunk beds, entertainment centers, and office furniture that can be tricky to disassemble. Plus, you don’t have to worry about losing those tiny screws and bolts – they keep track of all the hardware.
Expert Assembly Skills
Professional movers deal with all types of furniture regularly, so they know the tricks for quick and safe assembly. They can handle everything from IKEA furniture to custom pieces, and they’re usually much faster than trying to figure it out yourself.
Loading and Driving the Truck
Once everything is packed and ready, the movers load it all onto their truck using proper techniques to prevent damage. They know how to arrange things so nothing shifts during the drive, and they use straps and blankets to keep everything secure.
The best part? You don’t have to drive a huge moving truck. Professional drivers handle that part, and they know the best routes to get to your new home safely and on time.
Professional Transportation
Licensed drivers with experience handling large trucks take care of getting your stuff from point A to point B. This is especially valuable for long-distance moves where driving a big truck can be stressful if you’re not used to it.
Unpacking and Setting Up Your New Home
Many full service packages include unpacking, which means the movers will take things out of boxes and put them where you want them. They can arrange furniture, hang pictures, and even set up your electronics if you’d like.
This service can cut weeks off your settling-in time. Instead of living out of boxes for months, you can have a functional home right away.
Room-by-Room Setup
Professional unpackers work through each room systematically. They’ll put books on shelves, arrange kitchen items in cabinets, and set up your bedroom so you can sleep comfortably your first night. It’s like having helpful friends who actually know what they’re doing.
How Technology Makes Moving Easier
The moving industry has gotten much more high-tech in recent years. About 37% of moving companies now use artificial intelligence to handle things like scheduling and customer questions. This means better service and fewer headaches for you.
Digital Tracking and Communication
Many companies now offer real-time tracking so you can see where your stuff is during the move. They use apps and text messages to keep you updated on arrival times and any delays. No more sitting around all day wondering when the movers will show up.
Virtual Consultations
Some companies can do estimates over video calls now, which saves time and makes it easier to get quotes from multiple movers. This is especially helpful during busy moving seasons when it’s hard to schedule in-person visits.
Storage Options When You Need Them
Sometimes your moving timeline doesn’t line up perfectly. Maybe your new house isn’t ready yet, or you’re downsizing and need time to figure out what fits. Full service movers often provide storage solutions to bridge these gaps.
Sometimes your moving timeline doesn’t line up perfectly. Maybe your new house isn’t ready yet, or you’re downsizing and need time to figure out what fits. Full service movers often provide storage solutions to bridge these gaps. Choosing the right storage unit size is crucial for both cost and convenience, so understanding your options can help you make the best decision for your specific situation.
Climate-Controlled Storage
Good storage facilities keep your stuff at the right temperature and humidity levels. This protects furniture, electronics, and important documents from damage while they’re waiting for their new home.
Security Features
Professional storage facilities have security cameras, alarms, and controlled access. Your belongings stay safe until you’re ready for them.
What Does Full Service Moving Cost?
Let’s talk money. The average cost to move is about $3,020, and long-distance moves average around $4,890. Full service moving costs more than doing it yourself, but you’re paying for convenience, expertise, and peace of mind.
The average cost to move is about $3,020, and long-distance moves average around $4,890. Full service moving costs more than doing it yourself, but you’re paying for convenience, expertise, and peace of mind. To get a complete understanding of all the factors that influence moving costs, check out our detailed breakdown of what movers really charge for different types of moves.
What Affects the Price
Several things impact how much your move will cost. The distance you’re moving is a big factor – local moves cost less than cross-country ones. The size of your home and how much stuff you have also matters. More stuff means more packing time and bigger trucks.
Timing Can Save You Money
Moving during winter usually costs less than summer moves because fewer people want to move in cold weather. If you can be flexible with your dates, you might save some serious cash.
Extra Services You Can Add
Many companies offer add-on services like piano moving, car shipping, or premium packing for really valuable items. These cost extra but can be worth it if you have special needs.
Specialty Items
If you have valuable antiques, a wine collection, or other unique items, professional movers know how to handle them safely. This expertise can prevent costly damage that might happen with inexperienced handling.
Insurance: Protecting Your Stuff
Full service movers include basic insurance, but it’s usually pretty minimal – often just 60 cents per pound per item. That means if they damage your expensive laptop, you might only get $3 back. Most people choose to buy additional coverage for better protection.
Understanding Your Options
Full value protection costs more but covers the actual value of your items if they get damaged or lost. Some people also buy insurance through their homeowner’s policy or a third-party company, which can sometimes be cheaper.
Making Claims Easy
Good moving companies have straightforward claims processes. They’ll work with you to resolve any damage issues quickly and fairly.
Going Green with Your Move
More moving companies are becoming environmentally friendly. They use reusable bins instead of cardboard boxes, plan efficient routes to save fuel, and use packing materials that can be recycled.
Eco-Friendly Packing
Some companies use biodegradable packing peanuts and recyclable boxes. Others have programs where they’ll buy back your used boxes to reuse for other customers.
Efficient Planning
Smart route planning software helps moving companies use less fuel and reduce their environmental impact. This also means more accurate delivery times for you.
What is a Full Service Move? And How to Choose the Right Full Service Movers
Choosing the right full service moving company can make or break your moving experience. With thousands of moving companies out there, finding the perfect fit for your family takes some detective work. But don’t worry – we’ll walk you through everything you need to know to make the best choice.
The moving industry employs over 480,000 people across about 16,851 moving companies in the United States. That’s a lot of options, which is both good and bad news. Good because you have choices, but challenging because not all movers are created equal.
Start With Proper Licensing and Insurance Verification
Before you even think about getting quotes, make sure any company you’re considering is properly licensed and insured. This isn’t just a good idea – it’s absolutely essential for your protection.
How to Check Licensing
Every legitimate interstate moving company must be registered with the Federal Motor Carrier Safety Administration (FMCSA). Here’s how to verify this:
- Visit the FMCSA website at protectyourmove.gov
- Look up the company’s DOT number and MC number
- Check their safety rating and complaint history
- Make sure their license is current and active
For local moves within your state, companies need state-level licensing. Contact your state’s transportation department or public utilities commission to verify local licensing.
Insurance Requirements You Should Know
All professional movers must carry specific types of insurance:
- Cargo insurance to protect your belongings during transport
- Liability insurance to cover property damage
- Workers’ compensation to protect their employees
Ask to see current insurance certificates before hiring any company. A legitimate mover will provide this information without hesitation.
Do Your Research Like a Detective
Getting multiple quotes is just the beginning. Smart consumers dig deeper to understand what they’re really getting for their money.
The Three-Quote Rule
Always get at least three quotes, but here’s the key – make sure you’re comparing the same services. When you contact each company, provide identical information:
- Exact moving dates (or your preferred window)
- Complete inventory of what you’re moving
- Any special items that need extra care
- Additional services you want (packing, unpacking, storage)
- Details about your current and new homes (stairs, elevators, long walks)
This ensures you’re comparing apples to apples instead of apples to oranges.
Where to Find Reliable Reviews
Don’t just look at the company’s website testimonials. Check multiple sources for a complete picture:
- Google Reviews: Look for recent reviews and pay attention to how the company responds to complaints
- Better Business Bureau: Check their rating and complaint resolution history
- Yelp: Filter reviews by date to see recent experiences
- Angie’s List: If you’re a member, this can provide detailed customer feedback
- Social media: Check Facebook and other platforms for customer experiences
When reading reviews, look for patterns. One bad review might be an isolated incident, but multiple complaints about the same issue are red flags.
Questions to Ask During Your Research
When you call potential movers, ask these important questions:
- How long have you been in business?
- How many moves like mine do you handle each year?
- Can you provide local references from recent customers?
- What’s your claims process if something gets damaged?
- Do you have experience with items like mine that need special care?
Red Flags That Should Make You Run
Some warning signs are so serious that you should immediately cross that company off your list. Here are the biggest red flags to watch out for:
Money-Related Warning Signs
- Large deposits required upfront: Legitimate movers don’t ask for big deposits before they’ve done any work
- Cash-only payments: Professional companies accept checks and credit cards
- Prices that seem too good to be true: Extremely low estimates often lead to surprise charges later
- No written estimates: Everything should be documented in writing
Unprofessional Behavior
- Door-to-door solicitation: Reputable movers don’t knock on doors looking for business
- No physical address: The company should have a real office, not just a P.O. box
- Estimates given over the phone without seeing your belongings: Accurate estimates require seeing what you’re moving
- Pressure to sign immediately: Good companies give you time to make decisions
Licensing and Insurance Issues
- Can’t provide DOT or MC numbers: These are required for interstate moves
- Won’t show insurance certificates: This is a huge red flag
- No written contract: Everything should be spelled out in writing
- Generic moving trucks with no company branding: Professional companies brand their vehicles
Essential Questions to Ask Potential Movers
Once you’ve narrowed down your list to companies that pass the basic requirements, it’s time to get into the details. Here are the most important questions to ask:
About Their Experience and Services
Q: How long have you been in business, and how many moves do you complete each year? Look for companies with several years of experience and a steady volume of moves. A company that’s been around for decades and handles hundreds or thousands of moves annually is more likely to have refined processes.
Q: Do you specialize in moves like mine? Some companies focus on local moves, others on long-distance. Some specialize in corporate relocations, others in residential moves. Make sure their expertise matches your needs.
Q: What additional services do you offer? Beyond basic moving, ask about:
- Packing and unpacking services
- Storage options (short-term and long-term)
- Specialty item handling (pianos, artwork, antiques)
- Cleaning services
- Utility connection assistance
About Their Team and Process
Will the same crew pack and move my belongings? Some companies use different teams for packing and moving. While this isn’t necessarily bad, consistency can be beneficial for accountability and familiarity with your items.
How do you train your employees? Professional companies invest in training their crews on proper packing techniques, safe lifting practices, and customer service.
Are your employees background-checked? Since movers will be in your home handling your possessions, background checks provide additional peace of mind.
How is scheduling and communication handled? Ask about their process for confirming dates, providing updates, and handling any changes to your moving plans.
About Pricing and Contracts
Q: How do you calculate your prices? Understanding their pricing structure helps you avoid surprises. Ask about:
- Hourly rates vs. flat fees
- How they handle unexpected delays
- Charges for stairs, elevators, or long carries
- Fuel surcharges and other potential fees
Q: What’s your policy on price changes? Find out whether your quote is binding (price won’t change) or non-binding (price could increase based on actual weight or time).
Q: What’s included in your basic service? Make sure you understand exactly what services are included in the quoted price and what costs extra.
About Insurance and Claims
Q: What insurance coverage do you provide? Ask about both their basic coverage and additional protection options. Get specific details about coverage limits and deductibles.
Q: How do you handle damage claims? Understanding their claims process before you need it can save headaches later. Ask about:
- How quickly they respond to claims
- What documentation they require
- Their typical resolution timeframe
- Whether they repair, replace, or reimburse for damaged items
Q: Can you provide references from recent customers? A confident, professional company should be happy to provide references from customers who had similar moves.
Understanding Your Moving Contract
Your moving contract is one of the most important documents in the entire process. Don’t just sign it without reading every word. Here’s what you need to understand:
Key Contract Elements to Review
Pickup and Delivery Dates Your contract should specify:
- Exact pickup date or pickup window
- Estimated delivery date or delivery window
- What happens if dates need to change
- Penalties for delays on either side
Services Included The contract should clearly list:
- What packing services are included
- Which items they will and won’t move
- Any assembly/disassembly services
- Storage arrangements if needed
Pricing Structure Make sure you understand:
- Whether the price is binding or non-binding
- What could cause the price to change
- When payment is due
- What payment methods are accepted
- Any additional fees that might apply
Important Contract Terms to Understand
Binding vs. Non-Binding Estimates
- Binding estimate: The price won’t change unless you add services or items
- Non-binding estimate: The final price could be higher if your shipment weighs more than estimated
- Binding not-to-exceed: You’ll pay the estimated amount or the actual weight-based price, whichever is lower
Delivery Windows Most contracts specify a delivery window rather than an exact date. Understand:
- How many days the window covers
- What happens if they can’t deliver within the window
- Your rights if delivery is significantly delayed
Claims and Liability The contract should explain:
- What insurance coverage is included
- How to file claims for damaged items
- Time limits for reporting damage
- The company’s maximum liability
Questions About Contract Terms
If I need to change my moving dates, what’s the policy? Understand the company’s policy on date changes, including any fees and how much notice you need to provide.
What if some of my items don’t fit in the new home? Storage options and associated costs should be clarified if you need to temporarily store belongings.
If the movers arrive late or can’t complete the job as scheduled, what are my rights? Your rights and any compensation for delays or incomplete service should be clearly outlined.
If something gets damaged during the move, what happens? The claims process needs to be thoroughly explained, including deadlines for reporting damage and required documentation.
Making Your Final Decision
After you’ve done all your research and asked all the right questions, it’s time to make your choice. Here’s how to evaluate your options:
Don’t Just Pick the Cheapest Option
While price is important, it shouldn’t be your only consideration. Think about:
- The company’s reputation and experience
- How professional and responsive they’ve been during the quoting process
- Whether they seem to understand your specific needs
- Your gut feeling about working with them
Remember, if a price seems too good to be true, it probably is. Extremely low estimates often lead to surprise charges later.
Consider the Total Value
Look at what you’re getting for your money:
- Quality of service based on reviews and references
- Comprehensiveness of their insurance coverage
- Additional services included in the price
- Their responsiveness and customer service
Trust Your Instincts
If something feels off about a company, trust that feeling. You should feel comfortable and confident with the movers you choose. They’ll be handling your most precious possessions and helping you through a major life transition.
The right moving company will make you feel heard, respected, and confident in their ability to handle your move professionally. They’ll answer your questions thoroughly, provide clear information, and make the entire process as stress-free as possible.
Taking the time to choose the right full service movers is one of the best investments you can make in your moving experience. A great moving company doesn’t just transport your belongings – they help make your transition to your new home smooth, successful, and maybe even enjoyable.
Getting Ready for Your Full Service Move
Even though the movers handle most everything, you still need to do some prep work. Take photos of valuable items for insurance purposes and make a list of really important stuff.
Before Moving Day
Coordinate with your moving company about timing and any special requirements. If you live in an apartment building or somewhere with limited parking, let them know ahead of time.
Keep Important Documents Safe
Don’t pack important papers like birth certificates, passports, or financial documents with your household goods. Keep these with you during the move.
On Moving Day
Plan to be around during packing and moving to answer questions and point out anything that needs special care. Keep the contact info for your moving coordinator handy.
Final Check
Walk through your old place with the team leader before they leave. If you notice any damaged items, make note of it right away and take pictures.
What’s Happening in the Moving Industry in 2025
The moving business keeps changing to meet what customers want. About 27% of moving companies now offer payment plans to help families afford full service moves, which makes this option available to more people.
Technology Improvements
Moving companies are using more artificial intelligence and automation to provide better service. This helps them be more efficient and keep costs reasonable while improving the customer experience.
Better Customer Service
Companies are focusing more on keeping customers happy throughout the entire process. This means better communication, more accurate timing, and services that fit what each family needs.
Market Recovery
Industry experts are feeling optimistic about 2025. They’re seeing signs that more people will be moving this year after a few tough years in the housing market. This could mean more options and competitive pricing for customers.
Ready for a Stress-Free Move?
Now that you know what is full service moving and all the benefits it offers, you can see why so many families choose this option. When you hire full service movers, you’re not just paying for someone to move your stuff – you’re buying peace of mind, saving time, and getting professional expertise that can prevent costly mistakes.
Moving doesn’t have to be the nightmare everyone talks about. With the right full service moving company, you can actually look forward to settling into your new home instead of dreading the process of getting there.
At U & Me Moving and Storage, we’ve been helping Southeast Florida families move for almost 100 years. We know that every family’s move is different, and we’ve designed our full service options to take care of all the details while treating your belongings like they’re our own. Whether you’re moving down the street in Palm Beach County or across the country, our experienced team makes sure your move goes smoothly from start to finish.
Ready to make your move the easy way? Contact U & Me Moving and Storage today to learn how our full service moving can turn your stressful moving day into a smooth transition to your new home.